Free Resume Examples
IT Technician Resume Examples & ATS Keywords
The exact keywords ATS software scans for in it technician resumes, the mistakes that get them rejected, and a real bullet rewrite.
Keywords ATS software scans for
Include the ones that genuinely match your background, don't keyword-stuff.
technical supporthardware and software troubleshootingWindows and Microsoft 365Active Directory administrationnetworking (LAN/WLAN)printers and equipmentinstallation and configurationbackupticketing (Jira, Zendesk)basic securityequipment inventoryprocedure documentation
Common IT Technician resume mistakes
Writing "solved IT problems" without ticket volume and resolution time.
Leaving out the number of users and devices supported.
No mention of certifications (CompTIA, Microsoft) and administration tools.
Weak vs. strong bullet example
Weak
Provided IT support to colleagues in the company.
Strong
Supported 140 users and 160 devices, resolving 35 tickets a week with an average resolution time of 3 hours, and migrated 90 accounts to Microsoft 365.
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